Your information.
Handled with care.

1. Who we are

Expo Printly provides corporate printing, event branding, merchandise and large-format production services from Dubai, United Arab Emirates. For questions about this policy or your personal information, contact info@expoprintly.com.

2. Information we collect

We collect information you choose to provide when you submit an enquiry, email us, call us or contact us through WhatsApp or a social platform. This may include:

• your name, work email address, telephone number and company;
• project details, quantities, locations, dates, artwork and files you provide;
• our correspondence and records of your enquiry.

Our hosting provider may also process limited technical information needed to deliver and secure the website, such as IP address, browser type, device information, request time and error or security logs.

3. How we use information

We use personal information to respond to enquiries, prepare quotations, assess project requirements, communicate about requested services, deliver agreed work, maintain business records, protect the website and comply with applicable legal obligations.

We do not sell your personal information. We do not use enquiry details for unrelated promotional messages without an appropriate basis or your choice to receive them.

4. Sharing and service providers

Information may be shared only as reasonably needed with staff and service providers supporting hosting, email, production, logistics, installation, professional advice or legal compliance. These recipients should use the information only for the relevant service or obligation.

If a project or service requires information to be processed outside the UAE, we will take reasonable steps appropriate to the information and applicable requirements.

5. Retention and security

We keep personal information only for as long as reasonably needed for the enquiry, project, business records, dispute handling or legal requirements. Retention periods vary according to the information and context.

We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure. Please avoid sending unnecessary sensitive information through the enquiry form.

6. Your choices and rights

Subject to applicable law and relevant exceptions, you may ask for information about how your personal data is handled and request access, correction or deletion. You may also ask us to stop or restrict certain uses, or withdraw consent where processing relies on consent.

Send a request to info@expoprintly.com. We may need to verify your identity before acting on a request.

7. Cookies and external services

We use Google Tag Manager to manage website tags and Google Analytics to understand aggregated website usage, such as visits and pages viewed. These services may use cookies or similar technical identifiers and process limited device, browser and usage information. Google's handling of this information is governed by its own privacy terms.

You can manage or delete cookies through your browser settings. Essential technical data may also be processed by the browser and hosting service to display and secure the site.

Links to WhatsApp, Google Maps and social platforms open third-party services. Their own privacy policies apply once you visit or interact with them.

8. Children

This business-to-business website is not directed to children, and we do not knowingly seek personal information from children through the enquiry form.

9. Policy updates

We may update this policy when our website, services or legal obligations change. The effective date above identifies the latest version.

10. Contact us

Email info@expoprintly.com, call +971 54 214 6027, or write to Expo Printly, 206-10, 12th Floor, Mai Tower, Al Nahda, Dubai, United Arab Emirates.